Top 5 Telehealth Video Conferencing API’s to Improve Digital Health Effectiveness

Telehealth video conferencing APIs are reshaping care delivery. This article reviews five options used to support secure virtual visits: iotum, 100ms.live, Galene, Brightcove, and JW Player. 

We summarize capabilities that affect clinical workflows, including browser access, waiting rooms, captions, recording, and analytics. Coverage includes latency targets, participant limits, device support, and integrations. 

Security considerations, such as HIPAA alignment and encryption, are noted where available. Real examples show performance in clinics, academic settings, and large enterprises. 

Use this overview to compare fit by use case, from consultations to training and outreach, and to plan reliable, patient-friendly experiences across sites.

iotum

iotum provides a HIPAA-compliant telehealth video and voice API that embeds directly into existing systems with minimal development. It supports the full visit flow, from appointment scheduling to remote consultations and post-visit analytics. Access is browser-based, so patients and clinicians can join from any device with an internet connection.

Integration options include REST APIs and webhooks for EMR workflows and data capture. The aim is simple: consistent access, fewer missed appointments, and actionable insight into visit quality.

iotum Video Features

Appointment tools include a scheduling API, SMS and email notifications, and customizable invitations and reminders, plus a click-to-join experience.

Remote consultation features cover download-free video and voice, dial-out, text chat, document and screen sharing, waiting rooms, live video annotation, recording, and closed captions. Sessions work on any device.

Virtual care analytics surface metrics from recorded visits, including speaking time, sentiment analysis, and counts and duration of consultations.

iotum Benefits

Plug-and-play APIs and SDKs reduce build effort, and mobile integration is supported through React Native and native SDKs. Security aligns to HIPAA, with WebRTC standards, and hosting on AWS and DigitalOcean.

Branding can be placed up front to build patient trust, while instant SMS invites and notifications keep appointment communication timely.

Together, these choices streamline visits and support reliable, privacy-focused care delivery. 

iotum Case Studies

MaxLife used iotum’s HIPAA-compliant audio and video API to connect paramedics and physicians, improving communication in time-sensitive scenarios. The project focused on seamless access and dependable links between ambulance teams and doctors. The outcome highlights how integrated video can extend specialist support to the point of care. 

Key takeaway: iotum brings scheduling, secure video, and analytics together in one API-driven stack, helping teams embed telehealth that works across devices and fits existing clinical workflows.

 

100ms.live

For anyone building live video or audio communication tools for healthcare, 100ms.live offers a really solid option. It simplifies creating those important applications.

100ms.live Video Features

100ms.live delivers crystal-clear HD video with minimal delay – under 500ms for real-time video calls and 7-8 seconds for interactive live streaming. 

The platform excels at both one-on-one consultations and large health webinars by offering:

• Top-quality streaming on any device with servers that automatically pick the fastest connection
• Room for up to 10,000 participants in video calls and up to 1 million viewers during live streaming events
• Smart video/audio plugins that support AR face masks, virtual backgrounds, and cut down background noise
• Smart device management that keeps track of hardware changes and saves previous choices

The platform works well even when internet speeds drop very low. Users can stay connected with bandwidth as low as 100 kbps.

100ms.live Benefits

Healthcare providers love how 100ms.live keeps video connections stable. Smart infrastructure helps eliminate 99% of call drops. Patient information stays private and safe. We follow HIPAA rules, encrypt data, and store it regionally.

Development teams find the REST APIs and SDKs easy to work with across Android, iOS, and web platforms. Healthcare teams also get solid data from the platform, helping them really see what goes on in each meeting.

Pricing works simply – you pay per participant per minute, with audio-only calls costing less.

100ms.live Case Studies

FixHealth saw quick wins after adding 100ms.live to their system. They needed just one week to set everything up, and their ML system now analyzes patient posture during physiotherapy. Ready-to-use templates boosted video quality, while the plugin system let ML models run smoothly without slowing down the physiotherapists’ computers.

Rocket Health made a quick switch from Google Meet to 100ms.live in just hours. The team loved how they could make the telehealth interface match their brand. Now they handle more than 100 consultations each day and have grown into sexual and women’s health services.

Many people feel nervous about trying telehealth for the first time. Rocket Health found that their patient-first approach with 100ms.live helped people join and stay committed to their therapy.

 

Galene

Galene stands out as a lightweight yet powerful alternative. This open-source videoconference server needs surprisingly few server resources and delivers impressive performance.

Galene Video Features

Galene comes with a complete set of video capabilities that help healthcare communication:

• Support for unlimited audio and video streams
• Text chat for non-verbal communication
• Recording capabilities for documentation
• User status indicators (including “raise hand” feature)
• Multiple codec support (VP8, VP9, partial H.264, and preliminary AV1)
• Simulcast and Scalable Video Coding for VP8/VP9
• Built-in TURN server for uninterrupted connectivity
• WHIP protocol support

 

The platform uses NACK-based loss recovery between client and server in both directions. It also uses PLI-based repair to fix video problems without disruption. The system automatically restarts failed connections during ICE failures.

Galene makes life simply better for you.

Medical practices quickly discover Galene’s hands-on value. The server runs on minimal resources; a typical lecture with 100 students needs only about 1/4 of a CPU core. Each core can handle around 300 participants for one-to-many communication, like medical lectures.

Our system remains steady, even when demand spikes. Videos might freeze temporarily when the server reaches capacity, but everything returns to normal once users reduce their bandwidth needs.

But the good news keeps coming:

• Extremely low latency for immediate consultations
• Dynamic buffer size adjustment that reduces memory usage
• Administrative API to manage groups and users via HTTP
• Multiple authorization options (plaintext/hashed passwords or token-based OAuth2)
• Security review clearance from Radically Open Security (funded by NLnet)

Galene Case Studies

Galene has proven reliable in demanding academic settings. Two major universities Université de Paris and Sorbonne Université, now use Galene for various purposes. 

They use it for:

• Medical lectures and presentations
• Staff meetings
• Student practicals
• Academic seminars

 

Several conferences have picked Galene as their main video conferencing platform, including SOCS’2020, JFLA’2021, and LibrePlanet 2024. Just look at these events; you’ll see Galene’s knack for successful healthcare conferences. They really make clear talks and audience discussions happen.

Galene works well beyond its original lecture-focused design. The system supports many-to-many communication with about 20 participants per CPU core, or 40 participants on a four-core system.

 

Brightcove

Brightcove brings powerful video conferencing options to the table through its advanced streaming platform.

Brightcove Video Features

Brightcove’s Communications Studio acts as a central hub to manage live and on-demand video streaming. 

Get ready to see the main things this platform does:

• User-friendly web editing tools that work for everyone
• Video annotations that get viewers more involved
• Options to turn live content into on-demand videos
• Quick-start templates to get you up and running
• A gallery system to create stunning video pages
• Connections to many CMS platforms for internal publishing

The platform’s RESTful APIs give programmatic access to almost every part of the Video Cloud platform. Users can work with analytics, content management, ingest, delivery, and live streaming functions.

Brightcove Benefits

Brightcove’s solid protection consistently earns the trust of medical teams. Your data stays secure here; we follow tough ISO 27001 rules. Plus, the Digital Production Partnership (DPP) gives us their official approval. 

Its presence on the CSA STAR registry (Level 1) helps maintain HIPAA compliance for sensitive medical communications.

Brightcove really helps. They connect various patient groups with the information they need. The WCAG 2.1 AA-compliant player helps patients with various needs. 

On top of that, it provides:

• Real-time captioning for patients with hearing impairments
• ASR captioning and transcription
• Language translation services
• Audio descriptions for those with visual impairments

The analytics tools help healthcare organizations track performance, spot trends, and measure how people interact with content. Viewer analytics integrate with our infrastructure, refining service distribution.

Brightcove Case Studies

Wendy’s chose Brightcove for staff training. Their team found videos to be “a great addition to our blended training approach.” Tim Wicks-Frank, their Lead Learning Architect, shared that Brightcove “made it easy for us to distribute video for training purposes.”

VITAS Healthcare used Brightcove to build personal connections during hiring and training. Ron Sas, their Senior Creative Director, explained that “Brightcove gives us a lot of control. In the past, we didn’t have control of our videos or what our teams and staff were doing.”

VITAS staff can now share and access video content easily through Brightcove Gallery with single sign-on (SSO). You’ll find this helpful tool in so many places: right in a patient’s living room, inside busy hospitals, at peaceful nursing facilities, and throughout vibrant senior communities.

McDonald’s Japan changed its internal communications with Brightcove. The platform delivered messages and training much faster. This energized the team, making their internal conversations feel fresh again.

 

JW Player

JW Player brings unique advantages to healthcare video delivery. JW Player has earned trust from more than half of the ComScore top 50 media properties and brings deep video expertise to medical communications.

JW Player Video Features

JW Player delivers these key video capabilities for healthcare applications:

• High-volume API requests with multi-CDN approach that ensures global delivery
• Adaptive bitrate streaming that works perfectly on all devices
• Support for HLS, MPEG-DASH, and MP4 streaming protocols
• Content protection with geo-blocking and encryption options
• Multiple caption/subtitle formats including WebVTT and CEA-608/708

Videos process quickly on the platform. Adaptive bitrate renditions finish in less than 2 minutes. Healthcare providers can upload and share educational content or recorded sessions without delay.

JW Player Benefits

JW Player’s infrastructure gives healthcare organizations significant advantages. Their health-specific contextual technology uses natural language processing to sort health terminology with high precision. Imagine watching videos made just for you, explaining a specific health problem, a particular treatment, or a medical topic.

JW Player also provides:

• Advanced security through HTTPS delivery and AES-128 encryption
• Detailed video analytics that track audience insights and performance
• REST APIs that work with existing CMS systems
• Smart search features to organize medical video libraries
• Daily video views averaging 500 million across more than 12,000 media sites

The platform excels at making complex medical content easy to watch on any device.

JW Player Case Studies

JW Player partnered with PulsePoint to combine their video inventory with PulsePoint’s health activation platform. Healthcare marketers could reach audiences who watched relevant, brand-safe video content immediately. Their contextual targeting technology sorted audio tracks in health videos with precise detail.

SportsNet New York (SNY) saw amazing results with JW Player: ad impressions grew 190% with 135% ROI, generating $1.76 USD million in net value in their first year.

Dentsu’s CPG campaign achieved impressive metrics: 85.24% viewability (122% of their goal), 92.43% video completion rate (132% of target), and 73.81% viewability on completion (211% above goal).

Healthcare organizations report better video engagement – 88% of customers saw at least 10% more views after switching to JW Player. The numbers look even better for team efficiency, as 90% of customers saw productivity jump by more than 10%.

Conclusion

Each API brings clear strengths. iotum focuses on the complete visit flow with scheduling, consultations, and post-visit insights. 100ms.live prioritizes low latency and large sessions. 

Galene offers efficient, open-source conferencing for teaching and group discussion. Brightcove contributes streaming, accessibility features, and analytics at scale. JW Player emphasizes delivery, protection, and search across sizable libraries. 

Compare security scope, network conditions, and integration effort before deciding. Favor options that reduce join friction and work on any device. A well chosen API supports clinicians, protects data, and keeps video reliable as demand grows.